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The Studenac Value System is a set of programmes by which the company Studenac rewards its loyal customers; it comprises the COOL Programme and Moj Studenac Loyalty Programme.
In the COOL Programme, you obtain benefits by using the COOL Card, while in the Moj Studenac Loyalty Programme, you obtain benefits by using the Moj Studenac application. The Moj Studenac application provides more benefits than the COOL Card. By using the COOL Card, you can buy your favourite products at COOL prices, but you cannot collect points, while by using the Moj Studenac application you collect points, and the rewards and benefits are more attractive! Additionally, the Moj Studenac application allows using the benefits of the COOL Programme no matter if you have a COOL Card or not.
The Moj Studenac Loyalty Programme rewards your regular purchases – by scanning the card, during each purchase you collect points which you can exchange for a Coupon in order to receive a discount for a selected product or your entire purchase. You can share your points with friends as well or donate them to an association. Also, the Moj Studenac Loyalty Programme offers benefits tailored to your needs and desires, like purchase, news and catalogue overviews etc. You can also buy COOL products at COOL prices.
Yes, you can participate in both programmes simultaneously. By participating in the Moj Studenac Loyalty Programme, you have access to all COOL Programme offers.
Only natural persons over the age of 18 can be members of the Programme.
No, registration and participation in the Moj Studenac Loyalty Programme are completely free of charge.
Download the Moj Studenac application on your smartphone (Android or iPhone) and register with your e-mail address.
Besides name and surname, it is mandatory to provide your postal code, e-mail address, mobile phone number and your favourite store.
By scanning the COOL Card while registering in the Moj Studenac application, you retain the acquired benefits and advantages of the COOL Programme, and you also obtain additional advantages and benefits offered by the Moj Studenac Loyalty Programme or the application.
In case your household member already scanned the COOL Card, you will need to answer "NO" to the question "Do you have a COOL Card?", and register as a new member, without the possibility of scanning the COOL Card. But don't worry, the acquired benefits and advantages of the COOL Programme are still available for you inside the application.
Your COOL Card will remain active but given that those are two different customer loyalty programmes, your COOL Card will not be able to collect points during purchase. By switching to the Moj Studenac application and scanning the Moj Studenac digital card you collect points, obtain COOL prices, and the rewards and benefits are even more attractive!
You can start collecting points from your first purchase by scanning the Moj Studenac digital loyalty card.
You obtain 2 pointsfor 0,13€ (1 kuna) spent in Studenac.
You can use the collected points in the calculation period of three months. Unused points expire at midnight on the last day of the three-months period.
You can check the status of your points in the Moj Studenac application at the top of the Home page or under the "Points" icon at the bottom of the Home page of the application.
Currently, a desktop version of the Moj Studenac application does not exist.
Yes, there are. You cannot collect points by purchasing mobile phone vouchers, cigarettes, newspaper, discounted products, paying utility charges, packaging return, sending and receiving packages, Croatian Lottery ticket payment and purchase of loyalty products for which stickers are collected. You are also not able to collect points from online buying via Wolt and Glovo applications. You also cannot apply Coupons to the listed services and products. You cannot apply Coupons to discounted COOL products or regular discount products.
You can use the collected points as you wish – exchange them for Reward Coupons, give them to friends who use the Moj Studenac application or donate them to a non-profit organization.
Coupons are discounts offered exclusively to the customers using the Moj Studenac application.
Rewards are additional discounts available exclusively to the customers using the Moj Studenac application.
Using Coupons with which you get a discount on the selected product strong>is not conditioned by the minimum purchase amount. When using Coupons with which you get a discount on the total purchase, the amount of the purchase must be at least equal to the amount of the discount.
You can use the Rewards by exchanging collected points. After exchanging points for a Reward, you earn a Coupon that needs to be activated before the purchase.
When using Coupons, there is no exchange for points, but you can activate the Coupon before buying.
You can apply Coupons by scanning the Moj Studenac digital card at the cash register. You can apply only one Coupon on one product. If you activate Coupons for individual products and a Coupon by which you obtain a discount on the total purchase, only the Coupon for the total purchase will apply, while Coupons for individual products will remain active for use during the next purchase.
Discounts you obtain with Coupons and Rewards cannot be applied to mobile phone vouchers, cigarettes, newspaper, discounted products, payment of utility charges, packaging return, sending and receiving packages, discounted COOL products and regular discount products, Croatian Lottery ticket payment, purchase of loyalty products for which stickers are collected, purchase via Wolt and Glovo applications.
A welcome gift in the form of a Welcome Coupon automatically awaits everyone who downloads the Moj Studenac application: just activate it, scan the Moj Studenac digital card at the checkout and get a 20% discount on the total purchase.
The Moj Studenac application offers access to weekly catalogues, news, promotions, culinary recipes and locations of Studenac shops.
Go to the "More" page under the section "Personal data".
You will need to log out from the application and request a new password during a new log in.
Go to the "More" page, "My Account", under the section "Consents".
Go to the "More" page, "My Account", under the section "Preferences", "Notifications", you can control all commercial communication, i.e. choose whether you want to receive advertisements or not.
Yes, you can. A member of the Moj Studenac Loyalty Programme has the right to withdraw from the Programme at any time by sending a request for the deletion of their account and user data to the address mojstudenac@studenac.hr.
The withdrawal may take up to 30 (thirty) days from the moment the company Studenac receives the request to withdraw. A member permanently loses all their membership rights, including the right to all benefits acquired so far.
The membership is valid for as long as you are actively participating in the Programme. With a view to maintaining the membership base up to date, the company Studenac has the right to exclude from the Programme any member who does not use the application for at least 18 (eighteen) months; the member will be notified before the company takes any similar action. After being excluded from the Programme, the user may re-join or re-register, in accordance with the Policy in force at that time.
The membership in the Programme is terminated by the withdrawal of the member, exclusion of the member or termination of the Programme.
You can contact us in writing by sending an inquiry to the e-mail address: mojstudenac@studenac.hr.
Yes, there is an English version of the Moj Studenac application. The application will use the language according to the selected language in your smartphone, and the language of the application can be changed in the settings of the application itself.
For all inquiries regarding Privacy Policy, personal data or personal data protection, you can contact our Data Protection Officer by sending an inquiry to the e-mail address: privatnost@studenac.hr.
Do you have any questions or suggestions?
Send us an e-mail at: mojstudenac@studenac.hr